Southdown Farm & Dairy

Terms and conditions 2019

1. Definitions

1.1   When the following words are used in these Terms and Conditions, this is what they will mean:
“Terms”: these terms and conditions.
“Campsite”, “We”, “Us”, “Our”: Southdown Farm, Witney, OX29 9TG
“Website”: http://southdownfarm.online
“Booking”: a booking request submitted to Us via Our Website, email, phone, post or in person.
"Arrival Date": the date on which your booking commences and you are due to arrive at the Farm.
“Prices”: the cost of Our services as detailed upon enquiry

2. Contract

2.1   These Terms and Our price list set out the entire agreement between you and Southdown Farm for the supply of Our services to you. Only these Terms shall apply to Our contract with you.

2.2   Please check that the details in these Terms and your Booking are complete and accurate before you submit your Booking.

2.3   By submitting a Booking you are deemed to have accepted these Terms.

2.4   We reserve the right to change these Terms at any time and any such changes will take effect immediately when posted on the Website, at the Pods, or otherwise brought to your attention.

2.5   In addition to these Terms, you must comply with the Farm Rules which are available online.

3. Making a Booking

3.1   You can either book online, via email, via the telephone number displayed on Our Website or in person.

3.2   Bookings are not transferable to another party.

3.3   When making a booking you agree that you or at least one member of your party is twenty one (21) years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party.

3.4   Advance bookings may at times be subject to minimum stay periods.

3.5   The Pods is to be used for recreational camping only.

4. Rules of Southdown Farm

You, together with all members of your camping party, are required to comply with the following rules:

4.1   We reserve the right of admission. We only accept responsible campers that are considerate to fellow campers and respectful of the environment.

4.2   All children must be closely supervised by an adult due to moving farm machinery and livestock. This is a working farm.

4.3   We regret that you may not bring dogs, except if you visually impaired.

4.4   There must be no loud or disrupting noise after 22:00.

4.5   The Podsite is a pod only area.

4.6   Leave the Campsite as you found it, ie: no litter or damage.

4.7   Music players/radios must be kept to a reasonable volume and then switched off by 22:00.

4.8   No fireworks, chinese lanterns, guns or weapons.

4.9   No hen/stag parties or weddings.

4.10  Drunk, disorderly or abusive behaviour will not be tolerated. We reserve the right to ask you to leave should this occur.

4.11  We cannot accept responsibility for your possessions or any personal injury of any kind sustained while on Our land, subject to Section 8 - Liability.

4.12  Pods are allocated at the time of booking.

4.13  No open fires are allowed. Barbeques are permitted if raised off the ground to protect the grass.

4.14  You are liable at all times for any fires, BBQs and other activities undertaken at the Podsite.

4.15   Whilst on Our land, you and any members of your party must not enter any buildings apart for the toilet block, or climb over any dry stone walls, fences or barriers.

4.16   Any accidents on Our land must be reported at the reception so we can log them in Our Accident Book.

5. Prices

5.1   The prices are based on a nightly rate unless otherwise stated. Prices include VAT at the current prevailing rate.

5.2   Whilst we will make every effort to ensure that our prices remain unchanged, they may be amended at any time.

5.3   Prices do not include any additional services.

6. Payment

6.1   Credit or debit card payments are preferred in advance of arrival and online. If the booking was not made online then we accept payment by credit or debit card or cash on arrival.

7. Cancellation, refunds and amendments to your booking

7.1   If you want to amend your booking, you must notify us as soon as possible. Subject to availability and the conditions below, amendments to your booking can be made free of charge if you notify Us before the 14 days prior to your Arrival Date.

7.2   If you want to amend your booking within the 14 days prior to your Arrival Date, a £10 fee will be charged on top of any price increases as a result of the amendment.

7.3   You may cancel your booking at any time. 

7.4   The full balance of your booking must be paid in full on arrival.

8. Liability

Please read this section as it is important that you understand what you are agreeing to.

8.1   Nothing in this section limits or attempts to limit our liability for death or personal injury caused by Our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude Our liability.

8.2   If we fail to comply with these Terms we are responsible for loss or damage you suffer that is a direct and foreseeable result of Our failure or Our negligence.  We shall not be responsible for any losses that you suffer that are indirect or not foreseeable, including, but not limited to, loss of income or revenue, loss of business and loss of anticipated savings.

8.3   Where we are responsible for your loss, Our maximum liability shall be no more than to refund the amount paid by you for the holiday.

8.4   As Our Campsite is located in a rural environment, we do not accept responsibility for any damage, injury or inconvenience caused by livestock, plants, trees, wildlife or weather.

8.5   Should any of the vehicles owned by your party get stuck and require assistance or towing, we shall not be held responsible for any damage caused to the vehicle(s). You should check that your insurance cover will allow secondary towing.

8.6   We do not accept responsibility for anything that adversely affects your holiday that is outside of Our control.

8.7   These Terms are governed by the laws of England and Wales.

Cabin

Welcome to
Southdown Farm

We extend a warm welcome to you from Southdown Farm. You can arrange a visit, book a log pod and come and stay and see the recent produce in the farm shop. Email us with any questions and we will be in touch soon.

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